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Terms of Use, Disclaimer & General Policies

General Disclaimer

Beijing Tong Ren Tang Australia Pty Ltd (BTRT) has taken reasonable steps to ensure that the information in this site is up to date and as accurate as possible at the time of going online. However all items are subject to our best understandings and the products introduction designed for general information and use and educational purpose for practitioners and the content and the products and services referred to in this site and linked site have not been evaluated and approved by the Therapeutic Goods Administration and may be upgraded or changed from time to time without prior notice or liability.

All content and links contained in this site were correct at time of going online. BTRT cannot be held responsible for any inconveniences caused by subsequent changes

BTRT makes no representation and disclaim any liability, warranties, or assurances as to the timeliness, reliability, accuracy, currency or completeness of or otherwise of the content contain on this site or linked site.

Medical disclaimer

This site does not intend and is not designed to provide any professional information, medical advice or treatment or medical diagnosis to individuals on any treatments as they may need professional helps. This site can only take your orders or bookings and is not intended to replace a face to face consultation by a qualified medical practitioner or medical treatments at BTRT’s clinic.

Nothing contained in the site is intended to replace specific and detailed advice applicable to individual circumstance.

You should discuss and consult with your doctor or practitioner from BTRT in relation to the information contained in or obtained and any products or service purchased or obtained through this site or linked site.

You should not:

  • rely the content of this site or linked site to medicate or treat yourself or anyone else without first seeking appropriate medical advice from a qualified medical practitioner or practitioner from BTRT; or

  • use any raw herbs or pre-packed products available for sale on this site or linked site and services associated with these raw herbs pre-packed products without first seeking the advice of a qualified medical practitioner or practitioner from BTRT; or

  • delay or disregard specific medical advice of a qualified medical practitioner because of the content of this site or linked site or something you have read on this site or linked site; or

  • rely on the information on this site or linked site as substitution for medical advice or treatment by a qualified medical practitioner or practitioner from BTRT.

Testimonial disclaimer

BTRT is not responsible for any testimonials, opinions or comments or reviews posted in this site or linked site.

Any testimonials, opinions, comments or reviews posted in this site or linked site is strictly the opinions of the party posting them and any reference to the posting on this site or does not imply their endorsement or products or services referred to in the testimonials by BTRT or they reflect the opinions or views of BTRT.


Exclusion of liability

The content of this site is provided without any express or implied warranty and to the fullest extent allowed by laws; BTRT excludes any express or implied liability whatsoever regarding:

  • content of this site or linked site;

  • merchantability of the products or services made available through this site or linked site; and

  • fitness of particular purpose of the products or services made available through this site or linked site;

Copyright and trademark notice

Copyright of all written material contained and intellectual property rights on this site is held by BTRT, unless otherwise indicated. Other than for personal use, no part of this site may be reproduced in any way without the permission of BTRT.

This site is for your personal and non-commercial use. You are not allowed to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products or services obtained from this site.

Protection of information

BTRT has taken measures to secure this site for customers as well as patients confidentiality. However, with today's rapidly accelerating technology, hackers -as with every Internet site- are always a threat and BTRT excludes, to the fullest extent allowed by laws, any breaches of the confidentiality due to acts of third party and factors beyond its control.

Acknowledgement and agreement

You acknowledge and agree:

  • you use the site or linked site and the products and services referred to this site or linked site at your own risks;

  • you will at all times indemnify and keep indemnified BTRT and its respective officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of them arising from any claim, demand, suit, action or proceeding by any person against any of them indemnified where such loss or liability arose out of, in connection with or in respect of the use of this site or linked site;

  • BTRT is not responsible and liable for any advice, course of treatment, diagnosis or any other information, services or products you have obtained through this site or linked site;.

  • to the fullest extent allowed by laws, BTRT or its agent, officers shall not be liable directly or indirectly for any costs, losses or damages whatsoever which you may suffer or incur including without limitation damages arising out of the use of use of the content of this site or the products and services purchased through this site or linked site whether BTRT is advised of the possibility of such losses or damages or not including without limitation loss of profits, business interruption, loss of information; or injury.


If any of the terms and conditions of this site is found to be void, unlawful, or unenforceable, then that part will be deemed to be severable from the balance of these terms and conditions and the severed part will not affect the validity and enforceability of any remaining provisions.

Jurisdiction and choice of forum

The terms and conditions of this site will be governed by and interpreted in accordance with the law of Australia and you agree to the jurisdiction of the courts of New South Wales to determine any dispute arising out of these terms and conditions.

Terms of Use

This site is available for you conditional on your acceptance without alteration of the terms and conditions set out in this site. By continuing to access this site you are agreeing to the terms and conditions of this site.

BTRT may at any time and without notice or liability to you amend, revise or update these terms and conditions by posting revised terms and conditions on this site and your continued use of this e site constitutes acceptance of these revised terms and conditions that are liable to be revised from time to time.

Online Shopping/ Booking Policies

Ordering products from Beijing Tong Ren Tang and booking online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.


Crucially, unencrypted credit card details will not be stored on our server, and will be sent only in encrypted form. The encryption technologies we use are SSL and PGP.

Collecting Anonymous Information

We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.

We may share non-personal, aggregated information with other BTRT Divisions, our partners or product distributors for research purposes. We will never identify or disclose individual customers or visitors' information or purchases but may disclose how many customers bought a specific item or used a specific service such as am email list.

Collecting Personal Information

We collect personal information submitted by you to manage and deliver your order and booking or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose. Delivery information you supplied when ordering is available online for your reference in your order status history.

Use of Personal Information

We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (i.e. a courier) as selected by you when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date. We do not publish personal information for any other reason without your consent.

Under no circumstances will BTRT Online sell or receive payment for licensing or disclosing your personal information.


Personal information like address, phone etc is only accessible after supplying a username and password. You must login before you can check your order status, view/edit their registration details and place your order and make your booking online.

Once you have logged in your account will remain open until you quit the browser.

Email Addresses

We will store your email address if you: send us a query; place an order or subscribe to an email list. Your email addresses is used for the purpose you provide it for and statistical information. They are never disclosed for any other purpose.

Credit Card

Unencrypted credit card information is NOT stored on our internet servers or to be known to us. When you place an order, our website encrypts and passes all order information to our back-office system without card details.

If you place an order off-line and pay by credit card manually, your card details will be destroyed immediately after the transaction is done.

Peace of Mind

We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfil your order and to advise of the status of the order.