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  1. Due to higher demand and lack of stocks, our return /exchange /refund policy have been changed and not apply to those who changed mind, over or incorrectly purchased.

  2. Giving running out of stocks for some highly demanded ingredients or restricted by Australian government, please talk to our dispensers and consult your practitioner to amend your formula before we can proceed.

  3. For the purpose to benefiting more patients who does need the herbs, limit of 3-7 doses per formulas per person applies for ingredients with very low stock.

  4. Formula dispensing is prioritised for In-house clinical patients; external formula holders please line up with at least 1 mitre from each other.

  5. We have already arranged urgent importation for some of the stocks by air; please keep connected with us for any updates:

HQ: 1300 287 828 ; Online purchase: 02 -9304 0052

We apologise for any inconveniences caused.

Beijing Tong Ren Tang Australia Group